Network engineers are increasingly held accountable for application performance across their networks. Yet the combination of disjointed monitoring tools and after-the-fact troubleshooting techniques used in many organizations can fail to safeguard the performance of today's complex networks. Time lost while attempting to find relevant data among disparate utilities quickly adds up to longer mean time to repair (MTTR) and reduced IT service levels.
A Performance-First approach to troubleshooting application delivery issues calls for a single solution that quickly pinpoints performance issues and presents all diagnostic information through an efficient, repeatable workflow. NetQoS Observer Expert with NetQoS GigaStor, the long-term packet capture and analysis module of the NetQoS Performance Center, combines global application response-time monitoring with drill-down into packet-level data for root-cause analysis.
The ability to quickly identify IT resources contributing to excessive service delay with immediate drill-down to root cause analysis enables a strategy for solving problems faster and reducing mean time to repair. The workflows into Observer Expert and GigaStor packet-level detail allow IT staff to immediately pinpoint the cause of application-based performance issues.
Features
Comprehensive Network Coverage
- Monitor LAN, WAN, Ethernet, Gigabit, 10GbE, OC, and Fiber Channel networks with up to eight ports for any combination of SPAN sessions, full-duplex links, and truncated links
- Capture hours, days, or weeks of data
- Perform analysis on-site at probe, eliminating the need to transfer large amounts of data to console
Faster Problem Resolution
- Isolate network issues quickly with time-based navigation that allows multiple users to analyze the same data
- Drill down from high-level, enterprise-wide reporting and alerts to packet-level forensic analysis
- Analyze VoIP quality of experience with over 20 metrics to track call quality
- Reconstruct web pages, emails and attachments, instant messaging, and VoIP calls with advanced network forensics
Reduced IT Costs
- Capture traffic from saturated gigabit and 10 GbE links while supporting up to eight monitored ports in a single appliance
- Collect data with purpose-built capture hardware for more accurate and reliable root cause analysis
- Store over 200 TB of packets to disk or offload to your storage area network (SAN)
