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"The AirWave Management Platform software was not the most inexpensive solution we looked at, but it was clearly the best value... It gave us a way to help one person do the work of ten." - Community Healthcare
In the healthcare environment, Wi-Fi can literally save lives. Doctors can input vital information directly to a patient's records via a handheld device from the bedside, and nurses can use barcode scanners to ensure proper administration of pharmaceuticals. As a result, major hospitals and leading healthcare providers are rapidly implementing Wi-Fi networks throughout their facilities. The AirWave Wireless Management Suite is ideally suited to the healthcare industry and is used to manage Wi-Fi networks in leading organizations such as the Mayo Clinic, UCSF Medical Center, Christiana Care, and others.
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Healthcare Requirement
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| HIPAA: Automated compliance management & audit |
Because healthcare providers are subject to HIPAA, they must maintain extremely tight controls over the configuration of their network infrastructure. AirWave's automated compliance audit feature automatically compares the configuration of every device to your policy -- and generates a high-priority alert whenever a variance is detected.
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| Ease of Use |
Healthcare provides often have a very small, overworked IT staff responsible for managing a 24x7 network. IT simply does not have time for weeks of training on management tools. They need solutions that are intuitive and easy to use from Day One. AirWave's web-based user interface is designed for usability - putting the critical information at your fingertips at all times.
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| Remote management and monitoring |
IT administrators in the healthcare industry are often responsible for wireless networks in multiple hospitals, surgery centers, outpatient centers, and other remote facilities. AirWave's web-based user interface allows them to monitor and manage the entire network from anywhere they have Internet access.
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| Detailed user monitoring |
When a doctor or nurse calls to report a problem with the wireless network, the Help Desk needs to be able to respond... fast. With AirWave, the Help Desk can immediately locate the user on the network -- by username -- determine where the user is connected, assess RF conditions and network performance in the area, and take any steps required to address the problem. As a result, trouble ticket resolution time can be reduced by up to 75%!
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| Wireless VOIP & Performance Monitoring |
Healthcare providers have been the leading adopters of wireless VOIP solutions, using handsets and 'push-to-talk' badges to replace mobile phones and overhead paging systems. To support voice applications, however, requires extremely high levels of network perfomance and reliablity. AirWave's historical performance reports and real-time monitoring screens allow you to see exactly how the network is performing and to identify any trouble spots before users are affected. You can even monitor 802.11e statistics and view data by VLAN to see exactly how your voice network is performing and how heavily it is being used.
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| Integrated location services -- without a costly location server |
Healthcare providers need to know exactly where every user and wireless device (heart rate monitors, voice 'badges', laptops, etc.) is located at all times. AirWave's VisualRF module provides accurate location information and maps -- all on the same server as the rest of the AirWave software, without requiring a costly location appliance or additional per-AP fees.
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| Rogue detection |
Security-conscious healthcare providers cannot tolerate rogue access points - but sensor-based IDS solutions can be extremely costly. AirWave's RAPIDS module, with wired network scanning, makes it easy to detect rogues anywhere on the network without proprietary sensors.
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