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Ottawa Regional Contact Centre Association Presents: Social Media Forum

Ottawa Regional Contact Centre Association Presents: Social Media Forum

Ottawa Regional Contact Centre Association Presents:

Social Media Forum

November 13, 2014: Nepean Sailing Club, 3259 Carling Ave, Ottawa 

8:30 – 11:30am

Social media has enabled you to connect with your customers like never before. Businesses of all sizes recognize that social media is a vital channel and want to optimize their presence to promote their company’s products and services across all channels to reinforce the overall customer experience. Have you recently considered how to:

  • Connect effectively with your customers through social media
  • Manage your online community and create a better customer experience
  • Measure, analyze and improve your results
  • Optimize your service channels
  • Create relevant and engaging content

Learn and share with others. Discuss emerging practices, collect new ideas and explore innovative approaches together.

Parking: Onsite public parking
Time: 8:30 am to 9am. - Registration and Networking
9:00 to 11:30am - Introduction and forum discussion
Cost: Free to ORCCA member
Non-Members - $30.00 in advance payable by Visa or MasterCard
RSVP to This email address is being protected from spambots. You need JavaScript enabled to view it.. Register early, space is limited.

 

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