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Unified Communications

Succeed From Setup to Showtime

Your company is hosting an international video conference and two minutes into the presentation, the speaker's image blurs and the audio goes silent. A thousand miles away, you almost hear the groans. Is the problem VoIP, video, or something else? The timeframe for troubleshooting and resolution is impossibly short.

Better VoIP and Video

With little room for error, UC management is daunting. Even on a small scale such as one-on-one voice or chat, poor or disconnected communications can translate into substantial sales losses, negative impressions, and lost time. Video, VoIP, instant messaging, and email create challenges that include massive bandwidth demands, inter-service dependencies, and complex troubleshooting. To effectively deliver services, network teams need a unified solution-set with sensitive monitoring within the context of all system components and interactions.

Deliver Consistent Clarity

From UC deployment verification to high performance delivery, the Viavi unified communications solution helps keeps streaming video smoothly moving, voice transmissions clear and crisp, and messaging briskly paced. This powerful toolset supports heterogeneous vendor coverage with extensive codec support and metrics, to ensure that video and audio quality are fully optimized.

High bandwidth video streams are supported by line-rate capture and write-to-disk support. In-depth monitoring intelligence is deployed for call setup and teardown, with payload transmission analytics for access to the nitty-gritty details of every network conversation. The solution provides total visibility for the network ecosystem and application analysis within an environmental context for insight into resource and service conflicts with potential end-user impact. If there’s a response failure, an alert is sent.

Resources

Microsoft Lync 101
Microsoft Lync 101: Ensure UC Everything

Products

Packet Capture & Analysis

Viavi Observer Analyzer Viavi Observer Gigastor Viavi Observer GigaStor Viavi Observer Probes
Observer Analyzer Observer Apex Observer GigaStor Observer Probes