Network Security, Uncategorized

Explore how Network TAPs offer superior traffic visibility, reliability, and security over SPAN ports for effective network monitoring.

If you have deployed or are about to deploy a hosted or premise-based IVR application, you understand how much time and money go into the

Managing UC means delivering streaming video fluidly, transmitting voice with clarity, moving IM’s briskly, and sending emails promptly. Use these three tips to achieve the

Enterprise contact centers are becoming extremely complex, using technology from multiple vendors to meet specific customer requirements. Today, clients are using new media types such

During a typical month we generate between 500,000 to 600,000 HeartBeat calls, and of these anywhere from 4% to 6% of these calls we encounter

 A major issue with moving to e-contact centre is to make everything work together. As you purchased multiple best in class single solutions as you

According to Forrester Research, Customer Experience (CX) is the number one priority for business and technology leaders*.  This eBook was developed to assist organizations in

Because what you don’t record can hurt you Making sure your call centre monitoring solution is working properly is an ongoing challenge. Whether it’s legal,

Imagine you’re trying to book a flight. You call the toll-free number and use the interactive voice response (IVR) to get through to bookings, but

CT523-328-2ac-1n-bat LANforge WiFIRE 802.11a/b/g/n/ac 3 radio WiFi Traffic Generator (with Battery) Supporting 328 Virtual STA Interfaces The CT523-328-2ac-1n-bat wireless traffic generator is an excellent choice