Measuring Device Latency with the ProfiShark
Mike Penacchi shows us how to use the SPAN mode of the ProfiShark while determining and comparing the latency introduced by a Microtik configured to use NAT; determining
Network Performance Monitoring: The ABCs of Network Visibility
According to research conducted by Enterprise Management Associates in October of 2016, 41% of IT personnel spend over 50% of their time working on network
4 Key Factors When Planning Business Continuity For Your Contact Centre
Customers are the lifeblood of any business, and for many companies, your contact centre is the front line for interacting with these customers.Despite the importance,
HOW RANSOMWARE ATTACKS HAVE CHANGED ONE YEAR AFTER WANNACRY AND NOTPETYA
Ransomware continues to garner headlines. However, this particular blight appears to be abating. Since 2015, the number of ransomware families and variants has decreased by
Testing Large Contact Centre Systems
Today’s telecommunications and contact center infrastructures have become extremely complex. As you know the design and the reliability of these infrastructures is critical to delivering
RANSOMWARE: DOWN BUT BY NO MEANS OUT
After ransomware attacks crippled public transportation systems, hospitals and city governments over the past two years, 2018 seems poised to be another wildly successful year
Rogers revving revenues up by 8% in Q1, driven by cellular
Canadian quad-play operator Rogers Communications reported total revenue up 8% year-on-year to CAD3.633 billion (USD2.876 billion) in the three months ended 31 March 2018. Cable
Rogers, Ericsson report on 5G tests, network development plans
Canada’s Rogers Communications has announced a multi-year mobile network technology development plan in partnership with Ericsson, including 5G tests. Under the plan, Rogers will continue