Infosim explains how the SaaS model of Network & Services Management can transform your IT operations

It is really next to impossible to avoid hearing about how “The Cloud” is transforming business everywhere. Well-known technology companies from the old guard like IBM, Oracle, Microsoft, and Adobe, to established tech powerhouses Google and Amazon, to pretty much every new hot startup like Cloudera are all promoting how they are using the cloud to deliver their product using a SaaS delivery model. Infosim® is seeing this trend start to take hold in the Network & Services Management and IT Service Assurance space.

Our customers want to know if they would benefit from using a cloud/SaaS monitoring solution. So, why the big push to SaaS and away from traditional enterprise software sales? Well, from a business standpoint a recurring revenue model is preferred by salespeople and Wall Street alike. It guarantees a revenue stream in the future while also making the customer interactions a little more “sticky” (to use a silicon valley term). But, while that may be great for the technology company, can the same be said for the end-user? Do their customers see an equal, or even greater, benefit from switching from a long-term contract to a more on-demand model? This article seeks to investigate the customer side of the equation to see if the change to SaaS really is a win-win for both the vendor and the customer.

1. Cost

Let’s begin by looking at cost. Make no mistake; the bottom line is always the most important factor in any comparison of delivery mechanisms. If customers can receive the same operations success at a lower price point, they will go that way every time.

The cost analysis can be somewhat complicated because while the entry price is always significantly lower when purchasing software via SaaS, you have to also think about how that cost might add up over time if you continue to use the software for a long period of time. Thankfully, these types of cost analyses have been studied in depth over the last few years and the verdict is very clear, SaaS Total Cost of Ownership (TCO) is lower than the traditional way of purchasing. Most models have come to the conclusion that SaaS reduces total cost (including maintenance, upgrades, personnel, etc.) to between 35% and 50% over the cost of traditional on-premise application systems. This cannot be ignored and is (and will most probably continue to be) the main driver behind the explosion of SaaS deployments.

2. Ease of deployment

The second most popular reason often cited for moving to SaaS is ease of deployment. This really comes down to the fact that when implementing a SaaS model, the end-user typically has to deploy much fewer compute and storage resources vs an on-premise application. Fewer (or zero) servers, databases, storage arrays, etc. This means a smaller datacenter footprint, which means less power, space, cooling, and everything that goes with managing your own datacenter resources. These factors have cost implications in their own right but notwithstanding financial benefits this reduction in infrastructure means a much lower physical burden on the overall IT service organization. Many see this benefit as having an equal if not larger overall impact to the end-user as the pure financial reduction.

3. Increased flexibility

The third-biggest driver of SaaS from the customer point of view is typically thought to be the increased flexibility that this model delivers. Under the old model, once you purchase a software feature set, you are stuck with what you have committed to. If your needs change, you typically have to eat those sunk costs and then buy more/newer features to meet your changing needs. Conversely, with SaaS you can very rapidly turn features on or off, scale up or down and generally make changes to your systems almost on the fly. This makes management much more comfortable committing to a solution when they know that if their needs change quickly, their software vendor can change with them.

4. Availability

When evaluating any solution, one of the sometimes overlooked but important “abilities” to take into consideration is availability. The concept is simple, if the software is unavailable, then your users cannot get their jobs done. The cost of downtime for manufactures, financial institutions, and most other businesses can be staggering. It can be the difference between success and failure. This is why most companies spend a lot of time and money on creating disaster recovery plans, geo-redundant systems and other solutions to ensure availability. SaaS has an inherent advantage due to the typically large scale of the software solutions global footprint. AWS from Amazon, Azure from Microsoft, and others have spent huge sums of money to build out global datacenters which have more redundancy than a typical organization could afford to build on their own. Even very large companies that could potentially build out these datacenters have begun to move their systems to the cloud when they realize that advantages outsourcing availability.

5. Expertise

Another consideration that may not come to mind initially is the availability of expertise to help solve issues or drive development of features. When many, many customers are using essentially the same services provided in the same way from the SaaS solution vendor, they tend to encounter the same problems (and find solutions) very quickly. And, those solutions tend to get posted to user community websites or YouTube etc. almost immediately. This means that as an end-user, when you have an issue, you can typically go online and find a fix or training almost immediately. This speeds up time to resolution dramatically.

6. Security

Many initially see security concerns as a reason against moving to the cloud. They see their very important data as being kept someplace outside their control and open to attacks and hackers, etc. However, the truth is that if you investigate most of the major well-known data breaches over the last few years; you see that the majority of them have happened to organizations that have been breached internally and not via large-scale cloud infiltrations. So many smaller and medium sized organizations do not have the security expertise or budget to effectively block the advanced threats that are commonplace today. In fact, it tends to be the large cloud providers that more effectively create a security moat around important data than a smaller company could. SaaS vendors can apply a critical security patch to all of their customer in minutes, and not have to rely on the end-user downloading and applying the fix themselves. This ultimately creates a much more secure environment for your data.

When combined, both the common features of SaaS along with some of the lesser-known benefits can add up to a complete and very positive transformation of delivering an IT service such as network management and service assurance.

Thanks to Infosim, and author Dietmar Kneidl

Network Management Network Security

3 Key Differences Between NetFlow and Packet Capture Performance Monitoring

The increasing density, complexity and expanse of modern networking environments have fueled the ongoing debate around which network analysis and monitoring tools serve the needs of the modern engineer best – placing Packet Capture and NetFlow Analysis at center-stage of the conversation. Granted, both can be extremely valuable tools in ongoing efforts to maintain and optimize complex environments, but as an engineer, I tend to focus on solutions that give me the insights I need without too much cost on my resources, while complementing my team’s ability to maintain and optimize the environments we support.

So with this in mind, let’s take a look at how NetFlow, in the context of the highly-dense networks we find today, delivers three key requirements network teams rely on for reliable end-to-end performance monitoring of their environments.

A NetFlow deployment won’t drain your resources

Packet Capture, however rich in network metrics, requires sniffing devices and agents throughout the network, which invariably require some level of maintenance during their lifespan. In addition, the amount of space required to store and analyze packet data makes it an inefficient an inelegant method of monitoring or forensic analysis. Combine this with the levels of complexity networks can reach today, and overall cost and maintenance associated with packet sniffers can quickly become unfeasible. In the case of NetFlow, its wide vendor support across virtually the entire networking landscape makes almost every switch, router or firewall a NetFlow “ready” device. Devices’ built-in readiness to capture and export data-rich metrics makes it easy for engineers to deploy and utilize . Also, thanks to its popularity, NetFlow analyzers of varying feature-sets are available for network operations center (NOC) teams to gain full advantage of data-rich packet flows.

Striking the balance between detail and context

Considering how network-dependent and widespread applications have become in recent years, NetFlow’s ability to provide WAN-wide metrics in near real-time makes it a suitable troubleshooting companion for engineers. And with version 9 of NetFlow extending the wealth of information it collects via a template-based collection scheme, it strikes the balance between detail and high-level insight without placing too much demand on networking hardware – which is something that can’t be said for Packet Capture. Packet Capture tools, however, do what they do best, which is Deep Packet Inspection (DPI), which allows for the identification of aspects in the traffic hidden in the past to Netflow analyzers. But Netflow’s constant evolution alongside the networking landscape is seeing it used as a complement to solutions such as Cisco’s NBAR and other DPI solutions who have recognized that all they need to do is use flexible Netflow tools to reveal details at the packet level.

NetFlow places your environment in greater context

Context is a chief area where NetFlow beats out Packet Capture since it allows engineers to quickly locate root causes relating to performance by providing a more situational view of the environment, its data-flows, bottleneck-prone segments, application behavior, device sessions and so on. We could argue that packet sniffing is able to provide much of this information too, but it doesn’t give engineers the broader context around the information it presents, thus hamstringing IT teams from detecting performance anomalies that could be subscribed to a number of factors such as untimely system-wide application or operating system updates or a cross-link backup application pulling loads of data across the WAN during operational hours.

So does NetFlow make Packet Capture obsolete

The short answer is, no. In fact, Packet Capture, when properly coupled with NetFlow, can make a very elegant solution. For example, using NetFlow to identify an attack profile or illicit traffic and then analyzing corresponding raw packets becomes an attractive solution. However, NetFlow strikes that perfect balance between detail and context and gives NOCs intelligent insights that reveals broader factors that can influence your network’s ability to perform. Gartner’s assertion that a balance of 80% NetFlow monitoring coupled with 20% Packet Capture as the perfect combination of performance monitoring attests to NetFlow’s growing prominence as the monitoring tool of choice. And as it and its various iterations such sFlow, IPFIX and others continue to expand the breadth of context it provides network engineers, that margin is set to increase in its favor as time.

Thank you to NetFlow Auditor for this post.

ThreatARMOR Reduces Your Network’s Attack Surface

2014 saw the creation of more than 317 million new pieces of malware. That means an average of nearly one million new threats were released each day.

Here at Ixia we’ve been collecting and organizing threat intelligence data for years to help test the industry’s top network security products. Our Application and Threat Intelligence (ATI) research center maintains one of the most comprehensive lists of malware, botnets, and network incursions for exactly this purpose. We’ve had many requests to leverage that data in support of enterprise security, and this week you are seeing the first product that uses ATI to boost the performance of existing security systems. Ixia’s ThreatARMOR continuously taps into the ATI research center’s list of bad IP sources around the world and blocks them.

Ixia’s ThreatARMOR represents another innovation and an extension for the company’s Visibility Architecture, reducing the ever-increasing size of their global network attack surface.

A network attack surface is the sum of every access avenue an individual can use to gain access to an enterprise network. The expanding enterprise security perimeter must address new classes of attack, advancing breeds of hackers, and an evolving regulatory landscape.

“What’s killing security is not technology, it’s operations,” stated Jon Oltsik, ESG senior principal analyst and the founder of the firm’s cybersecurity service. “Companies are looking for ways to reduce their overall operations requirements and need easy to use, high performance solutions, like ThreatARMOR, to help them do that.”

Spending on IT security is poised to grow tenfold in ten years. Enterprise security tools inspect all traffic, including traffic that shouldn’t be on the network in the first place: traffic from known malicious IPs, hijacked IPs, and unassigned or unused IP space/addresses. These devices, while needed, create a more work than a security team could possible handle. False security attack positives consume an inordinate amount of time and resources: enterprises spend approximately 21,000 hours per year on average dealing with false positive cyber security alerts per a Ponemon Institute report published January 2015. You need to reduce the attack surface in order to only focus on the traffic that needs to be inspected.

“ThreatARMOR delivers a new level of visibility and security by blocking unwanted traffic before many of these unnecessary security events are ever generated. And its protection is always up to date thanks to our Application and Threat Intelligence (ATI) program.” said Dennis Cox, Chief Product Officer at Ixia.

“The ATI program develops the threat intelligence for ThreatARMOR and a detailed ‘Rap Sheet’ that provides proof of malicious activity for all blocked IP addresses, supported with on-screen evidence of the activity such as malware distribution or phishing, including date of the most recent confirmation and screen shots.”

ThreatARMOR: your new front line of defense!

Additional Resources:

ThreatARMOR

Thanks to Ixia for the article.

Network Access Network Monitoring Network Security

Two Ways Networks Are Transformed By NetFlow

According an article in techtarget.com “Your routers and switches can yield a mother lode of information about your network–if you know where to dig.” The article goes on to say that excavating and searching through endless traffic data and logs manufactured by your network system is a lot like mining for gold, and punching random holes to look for a few nuggets of information isn’t very efficient. Your search will be much more fruitful if you know where to look and what it will look like. Fortunately, the data generated by a NetFlow traffic reporting protocol yields specific information and you can easily sort, view and analyze the information into what you want to use or need. In contemporary networks, there is a need to collect and retain a good set of traffic records for several different purposes. These include the ability to monitor traffic for network planning, security and analysis as well as track traffic usage for billing purposes. Every business experiences network problems. The goal is to transform these “bad behaving” networks by investigating the data that is being generated by the routers, switches and other hardware that make up the system.

Trace and repair network misconfigurations

Problems with networks can run the gamut from mismatched applications and hardware to wireless access points opened to accommodate BYOD users and other business uses. While there is always talk about software flaws and news about the latest internet threat, those things often distract IT pros from the real, every-day threat of unstable networks that have been configured to accommodate legacy hardware and a multitude of software applications.

The increasing complexity of the Internet itself, with the interconnection of lots of different devices and device types adds to the challenge of operating a computer network. Even though developing protocols to respond to unpredicted failures and misconfigurations is a workable solution, these out-of-date configurations can still cause frequent problems and denial of service (DOS). With many modern network devices monitoring functions and gathering data, retrieving and utilizing the NetFlow information makes tracing and repairing the problem of misconfigurations possible, easier and efficient.

Detect security breaches

There are many uses for NetFlow but one of the most important is the benefit of network security. This quote from an article by Wagner and Bernhard, describing worm and anomaly detection in fast IP networks, bears out the security problems facing governments, businesses, and internet users today.

“Large-scale network events, such as outbreaks of a fast Internet worm are difficult to detect in real-time from observed traffic, even more so if the observed network carries a large amount of traffic. Even during worm outbreaks, actual attack traffic is only a small fraction of the overall traffic. Its precise characteristics are usually unknown beforehand, making direct matching hard. It is desirable to derive parameters that describe large amounts of traffic data in such a way that details are hidden, but the type of changes associated with worm outbreaks and other network events are visible.”

NetFlow provides a 24/7 account of all network activity. There is an “unblinking” eye observing anything and everything that happens within the network boundaries. All the data needed to identify and enact a clean-up is recorded in the flow and this is invaluable to a security pro trying to reduce the impact of a breach in the network. NetFlow provides a visible, “what’s happening right now” view that other systems cannot provide. Most security systems alert after something has been detected, while NetFlow is constantly gathering information even when things seem to be just fine. In addition, NetFlow-based analysis relies on traffic behavior and algorithms which provides rapid detection of breaches that other technologies often miss.

Thanks to NetFlow Auditor for the article.

{tag}link rel=”canonical” href=”http://blog.netflowauditor.com/two-ways-networks-are-transformed-by-netflow?utm_campaign=September%2015%20-%20NetFlow%20Guide&utm_content=22860989&utm_medium=social&utm_source=linkedin”{/tag}

Network Management Network Monitoring Network Monitoring Software Network Performance Network Security

Don’t Be Lulled to Sleep with a Security Fable. . .

Once upon a time, all you needed was a firewall to call yourself “secure.” But then, things changed. More networks are created every day, every network is visible to the others, and they connect with each other all the time—no matter how far away or how unrelated.

And malicious threats have taken notice . . .

As the Internet got bigger, anonymity got smaller. It’s impossible to go “unnoticed” on the Internet now. Everybody is a target.

Into today’s network landscape, every network is under the threat of attack all the time. In reaction to threats, the network “security perimeter” has expanded in reaction to new attacks, new breeds of hackers, more regions coming online, and emerging regulations.

Security innovation tracks threat innovation by creating more protection—but this comes with more complexity, more maintenance, and more to manage. Security investment rises with expanding requirements. Just a firewall doesn’t nearly cut it anymore.

Next-generation firewalls, IPS/IDS, antivirus software, SIEM, sandboxing, DPI: all of these tools have become part of the security perimeter in an effort to stop traffic from getting in (and out) of your network. And they are overloaded, and overloading your security teams.

In 2014, there were close to 42.8 million cyberattacks (roughly 117,339 attacks each day) in the United States alone. These days, the average North American enterprise fields around 10,000 alerts each day from its security systems—way more than their IT teams can possibly process—a Damballa analysis of traffic found.

Your network’s current attack surface is huge. It is the sum of every access avenue an attacker could use to enter your network (or take data out of your network). Basically, every connection to and/or from anywhere.

There are two types of traffic that hit every network: The traffic worth analyzing for threats, and the traffic not worth analyzing for threats that should be blocked immediately before any security resource is wasted inspecting or following up on it.

Any way to filter out traffic that is either known to be good or known to be bad, and doesn’t need to go through the security system screening, reduces the load on your security staff. With a reduced attack surface, your security resources can focus on a much tighter band of information, and not get distracted by non-threatening (or obviously threatening) noise.

Thanks to Ixia for the article.

Intrusion Detection System Network Management Network Monitoring Network Security Network Taps

5 Reasons Why You Should Include LAN Switches in Your NCCM Scope

We’ve been doing a lot of blogging around here lately about NCCM and the importance of having an automated configuration and change management system. We’ve even published a Best practices guide for NCCM. One of the main points in any NCCM system is having consistent and accurate configuration backups of all of your “key” devices.

When I ask Network Managers to name their key devices, they generally start with WAN / Internet routers and Firewalls. This makes sense of course because, in a modern large-scale network, connectivity (WAN / Internet routers) & security (Firewalls) tend to get most of the attention. However, we think that it’s important not to overlook core and access switching layers. After all, without that “front line” connectivity – the internal user cannot get out to the WAN/Internet in the first place.

With that in mind, today’s blog offers up 5 Reasons Why You Should Include LAN Switches in Your NCCM Scope

1. Switch Failure

LAN switches tend to be some of the most utilized devices in a network. They also don’t generally come with the top quality hardware and redundant power supplies that core devices have. In many cases, they may also be located on less than pristine locations. Dirty manufacturing floors, dormitory closets, remote office kitchens – I have seen access switches in all of these places. When you combine a heavy workload with tough conditions and less expensive part, you have a recipe for devices that will fail at a higher rate.

So, when that time comes to replace / upgrade a switch, having its configuration backed up and a system which can automate the provisioning of the new system can be a real time and workload saver. Just put the IP address and some basic management information on the new device and the NCCM tool should be able to take off the rest in mere minutes.

2. User Tracking

As the front line connectivity device for the majority of LAN users, the switch is the best place to track down user connections. You may want to know where a particular user is located, or maybe you are trying to troubleshoot an application performance issue; no matter what the cause, it’s important to have that connectivity data available to the IT department. NCCM systems may use layer 2 management data from CDP/LLDP as well as other techniques to gather this information. A good system will allow you to search for a particular IP/MAC/DNS and return connectivity information like which device/port it is connected to as well as when it was first and last seen on that port. This data can also be used to draw live topology maps which offer a great visualization of the network.

3. Policy Checking

Another area where the focus tends to be on “gateway” devices such as WAN routers and firewalls is policy checking. While those devices certainly should have lots of attention paid to them, especially in the area of security policies, we believe that it’s equally as important not to neglect the access layer when it comes to compliance. In general terms, there are two aspects of policy checking which need to be addressed on these devices: QoS policies and regulatory compliance policies.

The vast majority of VoIP and Video systems will connect to the network via a traditional LAN switch. These switches, therefore, must have the correct VLAN and QoS configurations in order to accurately forward the traffic in the appropriate manner so that Quality of Service is maintained.

If your organization is subject to regulatory compliance standards such as PCI, HIPAA etc then these regulations are applicable to all devices and systems that are connected to or pass sensitive data.

In both of these cases, it is incredibly important to ensure policy compliance on all of your devices, even the ones on the “edge” of your network.

4. Asset Lifecycle Management

Especially in larger and more spread out organizations, just understanding what you have can be a challenge. At some point (and always when you are least prepared for it) you will get the “What do we have?” question from a manager. An NCCM system is exactly the right tool to use to answer this question. Even though NCCM is generally considered to be the tool for change – it is equally the tool for information. Only devices that are well documented can be managed and that documentation is best supplied through the use of an automated inventory discovery system. Likewise, when it is time for a technology refresh, or even the build out of a new location or network, understanding the current state of the existing network is the first step towards building an effective plan for the future.

5. New Service Initiatives

Whether you are a large IT shop or a service provider – new applications and services are always coming. In many cases, that will require widespread changes to the infrastructure. The change may be small or larger, but if it needs to be implemented on a number of systems at the same time, it will require coordination and automation to get it done efficiently and successfully. In some instances, this will only require changes to the core, but in many cases it will also require changes to the switch infrastructure as well. This is what NCCM tools were designed to do and there is no reason that you should be handcuffed in your efforts to implement change just because you haven’t added all of your devices into the NCCM platform.

Networks are complicated systems of many individual components spread throughout various locations with interdependencies that can be hard to comprehend without the help of network management tools. While the temptation may be to focus on the core systems, we think that it’s critical to view all parts, even the underappreciated LAN switch, as equal pieces to the puzzle and, therefore, should not be overlooked when implementing an NCCM system.

Thanks to NMSaaS for the article.

{tag}link rel=”canonical” href=”http://blog.nmsaas.com/5-reasons-why-you-should-include-lan-switches-in-your-nccm-scope”{/tag}

Network Management Network Monitoring Network Monitoring Software Network Performance Network Security

5 Perks of Network Performance Management

Network performance management is something that virtually every business needs, but not something that every business is actively doing, or even aware of. And why should they?

While understanding the technical side of things is best left to the IT department, understanding the benefits of a properly managed network is something that will help get the business managers on board, especially when good performance management solutions might be a cost that hadn’t been considered. So what are the benefits?

1. Avoiding downtime – Downtime across an entire network is going to be rare, but downtime in small areas of the network are possible if it gets overloaded. Downtime of any kind is just not something that business can tolerate, for a few reasons:

it leaves that area of the network unmonitored, which is a serious security issue
shared files won’t be accessible, nor will they be updating as users save the files. This will lead to multiple versions of the same file, and quite a few headaches when the network is accessible again
downtime that affects customers is even worse, and can result in lost revenue or negative customer experiences

2. Network speed – This is one of the most important and easily quantified aspects of managing netflow. It will affect every user on the network constantly, and anything that slows down users means either more work hours or delays. Obviously, neither of these is a good problem to have. Whether it’s uploading a file, sending a file to a coworker, or sending a file to a client; speed is of paramount importance.

3. Scalability – Almost every business wants to grow, and nowhere is that more true than the tech sector. As the business grows, the network will have to grow with it to support more employees and clients. By managing the performance of the network, it is very easy to see when or where it is being stretched too thin or overwhelmed. As performance degrades, it’s very easy to set thresholds that show when the network need upgraded or enlarged.

4. Security – Arguably the most important aspect of network management, even though it might not be thought of as a performance aspect. An unsecured network is worse than a useless network, and data breaches can ruin a company. So how does this play into performance management?

By monitoring netflow performance, it’s easy to see where the most resources are being used. Many security attacks drain resources, so if there are resource spikes in unusual areas it can point to a security flaw. With proper software, these issues can be not only monitored, but also recorded and corrected.

5. Usability – Unfortunately, not all employees have a working knowledge of how networks operate. In fact, as many in IT support will attest, most employees aren’t tech savvy. However, most employees will need to use the network as part of their daily work. This conflict is why usability is so important. The easiest way to minimize training costs with any network management program is to ensure that it is as user-friendly as possible.

The fanciest, most impressive network performance management system isn’t worth anything if no one knows how to use and optimize it properly. Even if the IT department has no issues with it, the reports and general information should be as easy to decipher as possible.

Is your network as optimized as it could be? Are you able to monitor the network’s performance and flow, or do network forensics to determine where issues are? Don’t try to tackle all of this on your own, contact us and let us help you support your business with the best network monitoring for your specific needs.

Thanks to NetFlow Auditor for the article.

Network Management Network Monitoring Network Monitoring Software Network Performance Network Security

Benefits of Network Security Forensics

The networks that your business operates on are often open and complex.

Your IT department is responsible for mitigating network risks, managing performance and auditing data to ensure functionality.

Using NetFlow forensics can help your IT team maintain the competitiveness and reliability of the systems required to run your business.

In IT, network security forensics involves the monitoring and analysis of your network’s traffic to gather information, obtain legal evidence and detect network intrusions.

These activities help keep your company perform the following actions.

Adjust to increased data and NetFlow volumes
Identify heightened security vulnerabilities and threats
Align with corporate and legislative compliance requirements
Contain network costs
Analyze network performance demands
Recommend budget-friendly implementations and system upgrades

NetFlow forensics helps your company maintain accountability and trace usage; these functions become increasingly difficult as your network becomes more intricate.

The more systems your network relies on, the more difficult this process becomes.

While your company likely has standard security measures in place, e.g. firewalls, intrusion detection systems and sniffers, they lack the capability to record all network activity.

Tracking all your network activity in real-time at granular levels is critical to the success of your organization.

Until recently, the ability to perform this type of network forensics has been limited due to a lack of scalability.

Now, there are web-based solutions that can collect and store this data to assist your IT department with this daunting task.

Solution capabilities include:

Record NetFlow data at a micro level
Discover security breaches and alert system administrators in real-time
Identify trends and establish performance baselines
React to irregular traffic movements and applications
Better provisioning of network services

The ability to capture all of this activity will empower your IT department to provide more thorough analysis and take faster action to resolve system issues.

But, before your company can realize the full value of NetFlow forensics, your team needs to have a clear understanding of how to use this intelligence to take full advantage of these detailed investigative activities.

Gathering the data through automation is a relatively simple process once the required automation tools have been implemented.

Understanding how to organize these massive amounts of data into clear, concise and actionable findings is an additional skill set that must be developed within your IT team.

Having a team member, whether internal or via a third-party vendor, that can aggregate your findings and create visual representations that can be understood by non-technical team members is a necessary part of NetFlow forensics. It is important to stress the necessity of visualization; this technique makes it much easier to articulate the importance of findings.

In order to accurately and succinctly visualize security issues, your IT staff must have a deep understanding of the standard protocols of your network. Without this level of understanding, the ability to analyze and investigate security issues is limited, if not impossible.

Utilizing a software to support the audit functions required to perform NetFlow forensics will help your company support the IT staff in the gathering and tracking of these standard protocols.

Being able to identify, track and monitor the protocols in an automated manner will enhance your staff’s ability to understand and assess the impact of these protocols on network performance and security. It will also allow you to quickly assess the impact of changes driven by real-time monitoring of your network processes.

Sound like a daunting task?

It doesn’t have to be. Choose a partner to support your efforts and help you build the right NetFlow forensics configuration to support your business.

Thanks to NetFlow Auditor for the article.

Network Management Network Monitoring Network Monitoring Software Network Performance Network Security

The State of Enterprise Security Resilience – An Ixia Research Report

Ixia, an international leader in application performance and security resilience technology, conducted a survey to better understand how network security resilience solutions and techniques are used within the modern enterprise. While information exists on security products and threats, very little is available on how it is actually being used and the techniques and technology to ensure that security is completely integrated into the corporate network structure. This report presents the research we uncovered.

During this survey, there were three areas of emphasis exploring security and visibility architectures. One portion of the survey focused on understanding the product types and use. The second area of emphasis was on understanding the processes in use. The final area of emphasis was on understanding the people components of typical architectures.

This report features several key findings that include the following:

Many enterprises and carriers are still highly vulnerable to the effects of a security breach. This is due to concerns with lack of following best practices, process issues, lack of awareness, and lack of proper technology.
Lack of knowledge, not cost, is the primary barrier to security improvements. However, typical annual spend on network security is less than $100K worldwide.
Security resilience approaches are growing in worldwide adoption. A primary contributor is the merge of visibility and security architectures. Additional data shows that life-cycle security methodologies and security resilience testing are also positive contributors.
The top two main security concerns for IT are data loss and malware attacks.

These four key findings confirm that while there are still clear dangers to network security in the enterprise, there is some hope for improvement. The severity of the risk has not gone away, but it appears that some are managing it with the right combination of investment in technology, training, and processes.

To read more, download the report here.

Thanks to Ixia for the article.

Intrusion Detection System Network Access Network Management Network Performance Network Security

5 Reasons Why You Must Back Up Your Routers and Switches

I’ve been working in the Network Management business for over 20 years, and in that time I have certainly seen my share of networks. Big and small, centralized and distributed, brand name vendor devices in shiny datacenters, and no-name brands in basements and bunkers. The one consistent surprise I continue to encounter is how many of these organization (even the shiny datacenter ones) lack a backup system for their network device configurations.

I find that a little amazing, since I also can’t tell you the last time I talked to a company that didn’t have a backup system for their servers and storage systems. I mean, who doesn’t backup their critical data? It seems so obvious that hard drive need to be backed up in case of problems –and yet many of these same organizations, many of whom spend huge amounts of money on server backup, do not even think of backing up the critical configurations of the devices that actually move the traffic around.

So, with that in mind, I present 5 reasons why you must back up your Routers and Switches (and Firewalls and WLAN controllers, and Load Balancers etc).

1. Upgrades and new rollouts.

Network Devices get swapped out all of the time. In many cases, these rollouts are planned and scheduled. At some point (if you’re lucky) an engineer will think about backing up the configuration of the old device before the replacements occurs. However, I have seen more than one time when this didn’t happen. In those cases, the old device is gone, and the new devices need to be reconfigured from scratch – hopefully with all of the correct configs. A scheduled backup solution makes these situations a lot less painful.

2. Disaster Recovery.

This is the opposite of the simple upgrade scenario. The truth is that many times a device is not replaced until it fails. Especially those “forgotten” devices that are on the edge of networks in ceilings and basements and far flung places. These systems rarely get much “love” until there is a problem. Then, suddenly, there is an outage – and in the scramble to get back up and running, and central repository of the device configuration can be a time (and life) saver.

3. Compliance

We certainly see this more in larger organizations, but it also becomes a real driving force in smaller companies that operate in highly regulated industries like banking and healthcare. If your company falls into one of those categories, then chances are you actually have a duty to backup your devices in order to stay within regulatory compliance. The downside of being non-compliant can be harsh. We have worked with companies that were being financially penalized for every day they were out of compliance with a number of policies including failure to have a simple router / switch / firewall backup system in place.

4. Quick Restores.

Ask most network engineers and they will tell you – we’ve all had that “oops” moment when we were making an configuration change on the fly and realized just a second after hitting “enter” that we just broke something. Hopefully, we just took down a single device. Sometimes it’s worse than that and we go into real panic mode. I can tell you, it is that exact moment when we realize how important configuration backups can be. The restoration process can be simple and (relatively) painless, or it can be really, really painful; and it all comes down to whether or not you have good backups.

5. Policy Checking.

One of the often overlooked benefits of backing up your device configurations, is that it allows an NCCM systems to then automatically scan those backups and compare them to known good configurations in order to ensure compliance to company standards. Normally, this is a very tedious (and therefore ignored) process – especially in large organizations with many devices and many changes taking place. Sophisticated systems can quickly identify when a device configuration has changed, immediately backup the new config, and then scan that config to make sure it’s not violating any company rules. Regular scans can be rolled up into scheduled reports which provide management with a simple but important audit of all devices that are out of compliance.

Bottom Line:

Routers, Switches and Firewalls really are the heart of a network. Unless they are running smoothly, everything suffers. One of the simplest yet effective practices for helping ensure the operation of a network is to implement an automatic device configuration backup system.

Thanks to NMSaaS for the article.

Network Management Network Monitoring Network Monitoring Software Network Performance Network Security