Whether it is the middle of the day, or the middle of the night nobody who is in charge of a network wants to get "that call". There is a major problem and the network is down. It usually starts with one or two complaints “hey, I can’t open my email” or “something is wrong with my web browser” but those few complaints suddenly turn into many and you suddenly you know there is a real problem. What you may not know, is what to do next. In this blog post, I will examine some basic troubleshooting s...

Network discovery is the process of identifying devices attached to a network. It establishes the current state and health of your IT infrastructure. It’s essential for every business due to the fact that without the visibility into your entire environment you can’t successfully accomplish even the basics of network management tasks. When looking into why Network Discovery is critical to IT success there are three key factors to take into consideration. 1. Discovering the Current State & Hea...

One of the most fundamental best practices of any IT organization is to have a backup strategy and system in place for critical systems and devices. This is clearly needed for any disaster recovery situation and most IT departments have definitive plans and even practiced methodologies set in place for such an occurrence. However what many IT pros don’t always consider is how useful it is to have backups for reasons other than DR and the fact that for most network devices (and especially ro...

Set up a Mobile Forensics Unit Anywhere On June 22, Network Instruments announced the launch of its new GigaStor Portable 10 Gb Wire Speed retrospective network analysis (RNA) appliance. The new portable configuration utilizes solid state drive (SSD) technology to stream traffic to disk at full line rate on full-duplex 10 Gb links without dropping packets. “For network engineers, remotely troubleshooting high-speed networks used to mean leaving powerful RNA tools behind, and relying on a softwar...

Please join NMSaaS CTO John Olson for a demonstration of our free Network Discovery, Asset & Inventory Solution. Wed, Jul 29, 2015 1:00 PM - 1:30 PM CDT Do any of these problems sound familiar? My network is complex and I don’t really even know exactly what we have and where it all is. I can’t track down interconnected problems I don’t know when something new comes on the network I don’t know when I need upgrades I suspect we are paying too much for maintenance NMSaaS is here to help. Sign u...

The Hacking Team’s Adobe Flash zero day exploit CVE-2015-5119, as well as other exploits, were recently disclosed. Hacking Team sells various exploit and surveillance software to government and law enforcement agencies around the world. In order to keep their exploits working as long as possible, Hacking Team does not disclose their exploits. As such, the vulnerabilities remain open until they are discovered by some other researcher or hacker and disclosed. This particular exploit is a fairly st...

All good network monitoring / management begins the same way – with an accurate inventory of the devices you wish to monitor. These systems must be on boarded into the monitoring platform so that it can do its job of collecting KPI’s, backing up configurations and so on. This onboarding process is almost always initiated through a discovery process. This discovery is carried out by the monitoring system and is targeted at the devices on the network. The method of targeting may vary, from a simpl...

How to visualize the state of your network and service infrastructure to uncover the hidden treasures in your data Join Harald Höhn, Sea Captain and Senior Developer on a perilous treasure hunt on "How to visualize the state of your network and service infrastructure to uncover the hidden treasure in your data". This Webinar will provide insight into: How to speed up your workflows with auto-generated Weather Maps How to outline complex business processes with Weather Maps How to uncover the hid...

NetFlow is a feature that was introduced on Cisco routers that provides the ability to collect IP network traffic as it enters or exits an interface. By analyzing the data provided by NetFlow, a network administrator can determine things such as the source and destination of traffic, class of service, and the causes of congestion. There are numerous key metrics when it comes to Netflow Monitoring: 1-Netflow Top Talkers The flows that are generating the heaviest system traffic are known as the "t...

It’s one of the most dreaded calls to get for an IT staff member – the one where a user complains about the quality of their VoIP call or video conference. The terms used to describe the problem are reminiscent of a person who brings their car in for service because of a strange sound “ I hear a crackle”, or “it sounds like the other person is in a tunnel” or “I could only hear every other word – and then the call dropped”. None of these are good, and unfortunately, they are all very hard to dia...

Is your old VoIP or PBX system rapidly approaching the end of its life? Your network has changed substantially since its deployment many moons ago, making this an ideal time to investigate new VoIP systems and ensure your existing monitoring solution can keep pace with the upgrade. Here are 4 critical areas for consideration to determine whether your monitoring tools can keep pace with the new demands of a VoIP upgrade. 1. SUPPORTING MORE THAN ONE IT TEAM: If you’re shifting from a traditional P...

Mobile Forensics Unit Streams Packets to Disk 5 Times Faster than Previous Generation Network Instruments, a JDSU Performance Management Solution (NASDAQ: JDSU), announced today the launch of its new GigaStor Portable 10 Gb Wire Speed retrospective network analysis (RNA) appliance. The new portable configuration utilizes solid state drive (SSD) technology to stream traffic to disk at full line rate on full-duplex 10 Gb links without dropping packets. “For network engineers, remotely troubleshoot...

Please join NMSaaS CTO John Olson for a demonstration of how NMSaaS can help your business break into the high-value enterprise MSP market. NMSaaS is a highly-scalable platform for Service Providers looking to break into the enterprise market. With NMSaaS you can: 1. Offer world class Network Discovery and Asset Management (vulnerability and lifecycle management) 2. Backup, Configure, and Policy Check network device configurations 3. Monitor high-value IT devices like Core Routers, Switches, Fir...

Join Dr. David Hock, Senior Consultant R&D, and Eduardo González, Developer & Consultant, for a Webinar on “The new StableNet® Mobile App”. This Webinar will provide insight into: How will the StableNet® Mobile App make your life easier? How are Apple™ Swift and the StableNet® REST API maximizing the user experience? What functionality does the StableNet® Mobile App bring to your fingertips? [Live Demo] When can you get the Mobile App for your StableNet® infrastructure? A recording of th...

Reliably Measure Performance, and Ensure Effective Monitoring in the Cloud When adopting monitoring strategies for cloud services, it’s important to establish performance metrics and baselines. This involves going beyond vendor-provided data, to ensure your monitoring tools provide: Client-to-cloud performance views Proactive benchmarking Performance monitoring Taking a holistic approach ensures your staff can manage any performance issue and provide proof to cloud providers if their systems are...

Infosim®, a leading manufacturer of automated Service Fulfillment and Service Assurance solutions for Telcos, ISPs, MSPs and Corporations, today announced a proprietary new technology called Dynamic Rule Generation (DRG) with StableNet® 7. The challenge: The legacy Fault Management approach includes a built-in dilemma: Scalability vs. Aggregation. On the one hand, it is unfeasible to pre-create all possible rules while on the other hand, not having enough rules will leave NOC personnel with insu...

Network Instruments study shows that network engineers are spending more of their day responding to breaches and deploying security controls. This should come as no big surprise to most network teams. As security breaches and threats proliferate, they're spending a lot of time dealing with security issues, according to a study released Monday. Network Instruments' eighth annual state of the network report shows that network engineers are increasingly consumed with security chores, including inve...

Each and every day, the bold men and women of IT risk it all to deliver critical applications and services. Their stories are unique. Their triumphs inspire. Learn how the US Air Force applies the intelligence gained from the Observer Platform in field testing applications, before deployment, to ensure peak performance on the battlefield and how it could do the same for you. Hiding in Plain Sight Nestled in the Florida panhandle, Eglin Air Force Base is about 100 miles from the Mississippi borde...

End user experience & QoS are consistently ranked at the top of priorities for Network Management teams today. According to research over 60% of companies today say that VoIP is present in a significant amount of their networks, this is the same case with streaming media within the organization. As you can see having effective end user experience testing is vital to any business. If you have a service model, whether you’re an actual service provider like a 3rd party or you’re a corporation w...

The Future of Network Performance Management: How to take advantage of Automation, Cloud and IoT!Join Dr. Stefan Köhler, CEO Infosim and a leading authority in the network management field for a Webinar on The Future of Network Performance Management. This Webinar will provide insight into: Next Generation Automated Fault Management How to fix your network issues fast and efficiently using automation? How to get to the next level of Root Cause Analysis (RCA) with Dynamic Rule Gene...